Cookie Policy

Effective Date: 1st August 2026

1.0 Introduction

This Cookies Policy explains how Bridge The Gap Hub CIC (“the Company”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our website.

We are committed to protecting your privacy and ensuring transparency in how your data is used, in compliance with:

  • The Privacy and Electronic Communications Regulations (PECR)

  • The UK General Data Protection Regulation (UK GDPR)

  • The Data Protection Act 2018

1.1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and store certain information about your preferences or past actions.

Cookies may be:

  • Session Cookies – deleted when you close your browser

  • Persistent Cookies – remain on your device for a set period or until deleted

1.2 Why We Use Cookies

Bridge The Gap Hub CIC uses cookies to:

  • Ensure the website functions correctly and securely

  • Improve user experience and accessibility

  • Analyse website usage and performance

  • Support our community outreach and digital inclusion efforts

  • Monitor and evaluate engagement with our services

1.3.1 Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of our website and cannot be switched off. They enable core functionality such as:

  • Page navigation

  • Access to secure areas

  • Form submissions

Without these cookies, parts of the website may not function properly.

1.3.2 Analytics (Performance) Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information such as:

  • Number of visitors

  • Pages visited

  • Time spent on the site

  • Traffic sources

This information helps us improve our website and services.

Where analytics tools are used (e.g., Google Analytics), data is anonymised where possible.

1.3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as:

  • Remembering user preferences (e.g., language or accessibility settings)

  • Improving usability for returning visitors

1.4 Targeting or Marketing Cookies (if applicable)

Where used, these cookies track browsing habits to deliver relevant content or measure the effectiveness of outreach campaigns. These are only used with explicit consent.

1.5 Consent and Lawful Basis

In accordance with PECR and UK GDPR:

  • Essential cookies are used on the basis of legitimate interest

  • Non-essential cookies (analytics, functional, marketing) require user consent

When you first visit our website, you will be presented with a cookie banner requesting your consent.

You have the right to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customise your cookie preferences

1.6 Managing and Withdrawing Consent

Users can manage or withdraw consent at any time by:

  • Adjusting settings via the cookie banner or preference centre

  • Changing browser settings to block or delete cookies

Please note that disabling certain cookies may affect website functionality.

1.7 Third-Party Cookies

We may use third-party services that place cookies on your device, such as:

  • Website analytics providers

  • Embedded content (e.g., videos, maps)

  • Social media platforms

These third parties operate under their own privacy and cookies policies. The Company does not control these cookies but ensures that any providers we use comply with relevant data protection legislation.

1.8 Data Protection and Security

Any personal data collected through cookies is processed in accordance with our Privacy Policy and protected through appropriate technical and organisational measures.

1.9 Updates to This Policy

We may update this Cookies Policy periodically to reflect changes in technology, legislation, or our practices. The latest version will always be available on our website.